Booking and cancellation rules: • You can book a lesson with any teacher if they have available time. • Lessons can be rescheduled or cancelled no later than 24 hours in advance. If a lesson is cancelled less than 24 hours before the start time, or if the student does not show up without prior notice, the lesson is considered used.
Payment: • Lesson packages are valid for 365 days. If necessary, you may pause your lessons while keeping your remaining balance, or stop studying and request a refund of the unused balance to your card. • In this case, completed lessons will be recalculated at a rate of USD 25 per lesson.